Loved by visitors and locals alike

“A real treasure of a find. A personal commentary allowed us to interact and ask questions of Fiona, who had plenty of interesting information to share and tales to tell.”

“One of the best examples of customer service I have ever experienced. She recommended a taxi, then called back and offered us a lift, and added a few extra bits to our cream tea because she knew it was a surprise.”

“There is a wheelchair lift into the boat and they could not be more helpful. My friend was made to feel like a million dollars instead of a second class citizen as she is in a chair.”

“Booked to scatter ashes in a Sikh ceremony. Can't fault them in any way at all. Friendly, great boat, great value, and they made a sad occasion as nice as could be.”

“Amazing service, amazing captain and amazing cruise. Fiona was so helpful organising my sister's hen party, she really couldn't do enough to make the day perfect.”

“A truly unique experience, and such a refreshing change from the standard corporate party. It's not often you can say you partied on a boat, spotted a heron and danced till you dropped, all in the same night.”

“We were the only two guests on the boat so we felt really special. The interior was lovely with fairy lights, fresh flowers and candles. Would highly recommend, it was excellent.”

“I can't thank Bancroft Cruisers enough for the time, effort and thought they put into our wedding. They did everything possible to make sure we had our dream day.”

“A complete surprise for mum on her 90th and it could not have gone better, not least because of the help from Fiona and her team. Exactly what we had hoped for.”

“The boat was warm and cosy inside, decorated with flowers and fairy lights which in the overcast weather was enchanting. The cream tea was delicious, my cup was never empty.”

“Thoroughly recommend this cruise as special and family ran, which adds to its character. We were warmly welcomed on board and the cream tea was great value.”

“I work in the top end of the hospitality industry and rarely do I find such value, quality and customer service all rolled into one. Well done Bancroft, I will be back.”